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TERMS & CONDITIONS

Privacy Policy

During the ordering process it is necessary to leave a number of personal details with us. We understand very well that you would like to know why we ask for this information, what exactly we do with it, how it is protected and what your rights are. We want to explain this to you through this page. This way you understand exactly how we work. Do you still have questions after reading our privacy policy? Then please contact us.

What information we collect and why

We only collect certain information about you if you provide it to us. This happens for example when you create an account, make a purchase or contact us. We only use this information to deliver your order to you as well and as quickly as possible. We will keep you informed of the status of your order with your e-mail address. We can contact you with your telephone number if necessary. Of course we use your address to know where the package should be delivered and with your date of birth we may surprise you with something nice on your birthday.

The use of cookies

We use cookies on our website. No cookies, but text files that are placed on your computer. This helps us to analyze and improve the website. This allows us to make it more customer-friendly, making it easier for you to find what you are looking for. We can also show you offers that you are really interested in. Data collected from this is always anonymous. You can choose to disable cookies via your browser settings. It may happen that the site no longer functions as it should.

How your data is protected

We do everything to keep your data as safe as possible. For example, your data is stored on secure servers and only employees here have access to those for whom this is necessary to work with. In addition, our website is secured with an SSL certificate. With this protection, data is sent encrypted over the internet.

With whom your data is shared

Your data will only be shared with other parties when this is necessary to process your order. You can think of package carriers, such as PostNL or GLS. Finally, they must know where your order must be delivered. Agreements have been made with the parties with whom we share information and clear agreements have been made. This way we ensure that your data is not used for other purposes and is further distributed.

Your rights

You have a number of rights with regard to the data that we collect from you. If you want to make use of one of the rights below, you can submit a request to our customer service. We will then process your request as quickly as possible. These are the rights that you can exercise:

  • The right to know how your data is being used.

  • The right to view the data that we hold about you.

  • The right to object to the processing of your data.

  • The right to request a copy of the information that we have from you.

  • The right to change the data that you have provided to us.

  • The right to request that your data be deleted.

It may happen that the privacy policy changes. Keep an eye on this page for the current version. This privacy policy was last amended in May 2018. The privacy policy has been drawn up in Dutch and English. In the event of a conflict between these two statements, the Dutch statement will prevail.